Q. I received an email saying that a book I thought I returned is missing. What should I do?

The best thing to do is to contact the Library in person or by phone 250-960-6613.

First, we will ask you to check your house and car to see if it might still be there.

Secondly, we will launch a search for the book, within the library.

• Any item not returned within 30 days is assumed lost. The patron will be sent a billing notice for such items.
• A $50.00 charge will show up on the patron account, but it will be updated with the actual book cost.
• The charge for a lost item is the replacement cost.

Please Remember…

Lost library material has a direct impact on the quality and quantity of the library collection. We hope that all members of the University community help to maintain this essential research collection by being responsible for items borrowed.