If you've found a broken link, or a resource that doesn't work, please let us know! We have a team of folks who will work to get you access to what you need. We generally respond to you the next business day.
There are a few ways to report problems:
Here's a link directly to the Report a Problem form: https://www.unbc.ca/library/report-problem Please fill in as much information as you can, and include permalinks and screenshots if possible.
If you're on the library's homepage, there's a "Report a problem" link in the Contact menu:
If you're on the Ask Us page of the library's website (https://www.unbc.ca/library/research-help), there's a "Report a Problem" section with a link to the form.
All of the above links will take you to our Report a Problem form.
If you're searching in our General Search, the "Report a Broken Link" link can appear in a few places, such as:
Under the "View full text" or "View eBook" button on search results:
Or near each "View full text" link, when the item is in multiple databases:
If you've reached our article linker from the Get It @ UNBC button in a database, there's a "Report a broken link" link near each "View full text" link:
These links go to a shorter form; please describe the problem as well as you can.
If you're viewing the Databases list, there's a "Report a Problem" link on the right side of the page, in the Helpful Links section:
Thank you for your help!